Terms
Terms of service
What we do, what we do not do, and how to reach us. Sections marked below are still being reviewed and do not yet apply.
Who provides this service
This service is provided by US Visa Platform. You can reach us at pawanmaguluri@usvisaplatform.com — see the contact page for all the ways to get in touch.
What we do
We provide visa-related services to applicants. In practice that means:
- creating the visa and application accounts the process requires,
- completing and filing the DS-160,
- booking visa appointments,
- managing your case through to its outcome,
- communicating with you about those services.
What we cannot do
We are an independent service. We are not affiliated with, or endorsed by, the U.S. Department of State or any U.S. government agency, and we cannot influence or guarantee the outcome of any visa application.
Appointment availability is set by the consulate, not by us. We do not provide legal advice.
Your information
What we collect, why, who else receives it and how long we keep it is set out in our privacy notice.
Fees and refunds
Fees are agreed with you before work begins. Refunds are covered on the refund page.
Pending review — not yet in force
The refund terms themselves have not been finalised. Until they are, nothing on this site should be read as a refund commitment.
Still to be finalised
Pending review — not yet in force
These sections require legal review and are not yet in force. They are listed here so it is clear what is missing rather than left unsaid:
- your responsibilities when giving us information and documents,
- limitation of liability,
- how either side may end the engagement,
- governing law and how disputes are handled,
- how changes to these terms will be notified.
US Visa Platform is an independent service and is not affiliated with, or endorsed by, the U.S. Department of State or any U.S. government agency. We cannot influence or guarantee the outcome of any visa application.